Priority Support Only

DO NOT use this form to request support if you have not purchased Priority Support - your request may not be answered.
Do you have Priority Support?(*)

You must purchase Priority Support before using this form.

Case Severity(*)
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Development - General guidance on template development and API.
Configuration - Setting up Docmosis environment and troubleshooting.
Performance - Production system experiencing impaired performance.
Production - Production system down.

PRODUCTION SYSTEM DOWN
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  1) asked to enter your phone number so that we can call you.
  2) given the Priority Support freecall phone number.
Company Name(*)
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Your Name(*)
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Your Email(*)
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Describe your problem(*)
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Please include example template/data/output files that show the problem you would like help with. Do not include personal data in the example files. Instead consider sending a cut-down version that highlights the problem you have.
Template File
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Data File
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Output File
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Log File
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