Priority Support Only

DO NOT use this form to request support if you have not purchased Priority Support - your request may not be answered.
Do you have Priority Support?(*)

You must purchase Priority Support before using this form.

Case Severity(*)
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Development - General guidance on template development and API.
Configuration - Setting up Docmosis environment and troubleshooting.
Performance - Production system experiencing impaired performance.
Production - Production system down.

After submitting this form you will be:
  1) asked to enter your phone number so that we can call you.
  2) given the Priority Support freecall phone number.
Company Name(*)
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Your Name(*)
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Your Email(*)
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Describe your problem(*)
Please enter TEXT only. No URL or HTML in the initial message please.

Please include any template, data, output or log files that show the problem you would like help with. If you can't send the exact files - please consider sending a cut-down version that highlights the problem you have.
Template File
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Data File
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Output File
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Log File
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