If you have tried the latest version of Tornado (v2.X) and would then like to run a previous version (v1.X) then there are a few things you need to consider...

We recently had some fun recording and entering a video in to the SaaStr - "Show Us Your SaaS" international video competition.

There were only two entrants from Australia... and thanks to the support of our customers, friends, family and the local Perth tech community we pipped the Melbourne entrant by just a couple of votes.

Version 4 is a big step forward, hence the new major version number.

We are completing our testing and documentation updates and are scheduled to release in October 2015.

Expect a lot of really useful features, driven by valuable input from our customers.

With many additions at the core of our document generation engine, the new features will be rolled out across all three products.

Check out what’s new…

It's April 2015 and we started receiving some calls that our servers have vanished.  Not good.  Investigation reveals that a change in Google's DNS handling means, as far as Google's DNS servers are concerned, our servers don't exist.  And we're not the only ones having this problem - it's common to systems using CNAME aliases to Amazon AWS ELB (Load Balancers).

Here's how to determine if this problem is affecting you and how to resolve it - short term and long term. 

There is an unspoken expectation that an Artificial Intelligence will be better than Human Intelligence because there is no "flakiness" in its electronic brain.

Perfect memory combined with perfect computations should result in a superior intelligence!

Whether you are using an automated software reporting tool like Docmosis, or just preparing a Microsoft Word document that you will fill in by hand, here are some tips for making a reporting template that is easy to work with.